If you haven’t heard yet, the popular crowdfunding website Kickstarter was recently hacked on Wednesday, February 12th. They have sent out mass emails to all of their users informing them that their passwords have been reset just this Saturday. If you have linked your Facebook account (or other Kickstarter-accepted login), it has been reset — which must means you just need to reconnect. If it is a Kickstarter account, you need to set a new password.
Below is an example message being sent out to Kickstarter users, courtesy of the CEO:
On Wednesday night, law enforcement officials contacted Kickstarter and alerted us that hackers had sought and gained unauthorized access to some of our customers’ data. Upon learning this, we immediately closed the security breach and began strengthening security measures throughout the Kickstarter system.
No credit card data of any kind was accessed by hackers. There is no evidence of unauthorized activity of any kind on your account.
While no credit card data was accessed, some information about our customers was. Accessed information included usernames, email addresses, mailing addresses, phone numbers, and encrypted passwords. Actual passwords were not revealed, however it is possible for a malicious person with enough computing power to guess and crack an encrypted password, particularly a weak or obvious one.
As a precaution, we have reset your Facebook login credentials to secure your account. No further action is necessary on your part.
We’re incredibly sorry that this happened. We set a very high bar for how we serve our community, and this incident is frustrating and upsetting. We have since improved our security procedures and systems in numerous ways, and we will continue to do so in the weeks and months to come. We are working closely with law enforcement, and we are doing everything in our power to prevent this from happening again.
Kickstarter is a vibrant community like no other, and we can’t thank you enough for being a part of it.
The emails also state that you should contact them through firstname.lastname@example.org with any questions, comments, or concerns.
A quick google search landed me at the the Kickstarter Blog concerning the breach, with answers to common questions that have been asked by email. It’s great to see the transparency, and the fast response in notifying individuals of the attack.